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Shipping & Returns

Shipping Policy

Shipping Times and Rates

At BLOCKHEADSHOP, we strive to provide fast and reliable shipping services for all orders. Below you will find information about our shipping options, estimated delivery times, and rates. We offer free shipping for orders $35 or more, within the United States.

 
Shipping Rates

The shipping rates vary based on the destination, package weight, and selected shipping option. The exact shipping cost will be calculated and displayed during the checkout process. Here are the general guidelines for our shipping rates:

 
USPS Shipping Rates:

For domestic orders shipped within the United States, we also offer USPS shipping options. Here are the general guidelines for USPS shipping rates:

  • USPS First Class Package: Starting from $3.60 (estimated delivery within 3-5 business days)

  • USPS Priority Mail: Starting from $7.15 (estimated delivery within 1-3 business days)

  • USPS Priority Mail Express: Starting from $25.95 (guaranteed overnight delivery to most U.S. addresses)

Please note that the USPS rates may vary depending on the package weight, dimensions, and selected service. The exact shipping cost will be calculated and displayed during the checkout process.

 
International Shipping Rates:

Please note that international shipping rates may vary depending on the destination country and package weight. The exact shipping cost will be calculated and displayed during the checkout process. Here are the general guidelines for international shipping rates:

  • Standard Shipping: Starting from $15.95 (estimated delivery within 7-21 business days)

  • Expedited Shipping: Starting from $58.00 (estimated delivery within 5-10 business days)

Note: Customs duties, taxes, and any additional fees associated with international shipments are the responsibility of the customer. Please check with your local customs office for more information on potential charges.

 
Order Processing Time

We pride ourselves on prompt order processing. All orders placed at BLOCKHEADSHOP are typically shipped within 1-2 business days. Please note that our shipping days are Monday, Wednesday, and Friday mornings. If you place an order on a non-shipping day, it will be processed and shipped on the next available shipping day.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your package's progress.

 
Tracking Your Shipment

To track your shipment, use the tracking number provided in your shipping confirmation email. Visit our website's "Order Tracking" page and enter the tracking number to get the latest updates on your package's whereabouts. You can also track your order through our live chat by providing your order number.

 
Important Note

Please be aware that unforeseen circumstances, such as weather conditions or carrier delays, may affect shipping times. While we strive to provide accurate estimates, we cannot guarantee delivery dates.

If you have any further questions or need assistance regarding shipping, feel free to contact our customer support team. We're here to help!

 
Contact Information

We hope this information helps you understand our shipping options, rates, and estimated delivery times. Thank you for choosing BLOCKHEADSHOP!

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept returns within 14 days of the purchase date.

To initiate a return, please follow these steps:

  1. Contact our customer service team at support@blockheadshop.com to request a return. We will provide you with instructions on how to proceed with the return.

  2. Pack the item securely in the original package, if possible. Please include all parts and accessories. All products must be returned in good condition to ensure full credit.

  3. The return address will be given to you when the return is requested.

  4. Once we receive your returned item, we will process your refund or exchange within 3 business days. Please note that depending on your bank or credit card company, it may take additional time for the refund to appear on your account.

Please note the following conditions:

  • We are not responsible for items that are lost/damaged in transit or if the address provided was incorrect and was already shipped.

  • Shipping charges are non-refundable.

  • If the item is being returned due to our error or a defective product, we will cover the return shipping costs.

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